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Privacy Policy

At Taxi-Airport-Crete.eu, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services.

1. What Information We Collect

We may collect the following personal data:

  • Full name

  • Email address

  • Phone number

  • Pickup and drop-off locations

  • Flight details (if applicable)

  • Payment information (when applicable)

  • Any additional information provided through our contact or booking forms

2. How We Use Your Information

We use your personal information to:

  • Confirm and manage your bookings

  • Contact you regarding your transfer

  • Respond to inquiries or customer support requests

  • Improve our services and website

  • Comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

3. Legal Basis for Processing (GDPR Compliance)

We process your data based on:

  • Your consent (when you submit a form)

  • Contractual necessity (to fulfill your booking)

  • Legal obligations (for tax or regulatory purposes)

  • Legitimate interest (to improve our services)

4. Data Retention

We keep your data only for as long as necessary:

  • Booking data: up to 5 years (for accounting/legal reasons)

  • Contact form data: up to 1 year
    You may request deletion of your data at any time (see Section 6).

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

6. Your Rights

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw your consent at any time

  • Object to processing or request data portability

  • File a complaint with a data protection authority

To exercise any of these rights, contact us at: info@taxi-airport-crete.eu

7. Cookies

Our website may use cookies for functionality and analytics. You can control or disable cookies through your browser settings. See our Cookie Policy for more information.

8. Third-Party Services

We may use trusted third-party services (e.g. payment processors, email providers) that process your data only to the extent necessary to perform their services and in compliance with GDPR.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. The most recent version will always be available on this page.

10. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact us at:

📧 info@taxi-airport-crete.eu
📞 +30 

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